Mighty Men of Mouse

Team MMOM discusses all aspects of waiting in line this week. Armed with David Maister’s The Psychology of Waiting in Lines, Kip, Russ and Dutch tackle what Disney does right, what needs to be fixed, and the science of waiting. Kip has the Backpage.

Direct download: MMOM_Episode_0113.mp3
Category:general -- posted at: 11:01am EST
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